1. Who we are
These terms cover executive services sold by Dan Chadwick, operated by Chais Talent L.L.C-FZ (Meydan Free Zone licence no. 2308719.01), Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE ("we", "us"). By completing your purchase you confirm that you have read and agree to these terms.
2. What these terms cover
These terms apply to the Executive Direct Approach, the 8-Week Executive Programme and any other executive service that links to this page (each a "Service"). What each Service includes is described on its sales page at the time you buy.
3. Your fee secures our time
Our executive services are bespoke and capacity is limited. When you pay, we reserve time for you and begin preparing your work. Your fee pays for that reserved time and preparation, not only for calls you attend.
4. Refunds
All fees are non-refundable once paid.
- Executive Direct Approach: your deliverable is prepared specifically for you, so the fee is non-refundable.
- 8-Week Executive Programme: the fee is non-refundable, including any calls you don't use.
Any refund, partial refund or credit outside this policy is at our discretion.
5. Getting started and time limits
- Please submit your intake form within 14 days of purchase so we can begin.
- Your Service must be started within 90 days of purchase.
- The 8-Week Executive Programme's calls and WhatsApp access must be used within 12 weeks of your start date.
- If you don't start or use your Service within these periods, it expires and is not refunded.
6. Calls and rescheduling
Please give at least 24 hours' notice to reschedule a call. A call missed without notice counts as used.
7. Your part
Results depend on you completing the intake, giving accurate information, attending calls and acting on the plan. We can't deliver the Service fully if these steps aren't taken, and that is not grounds for a refund.
8. No guaranteed outcomes
We provide coaching, market research and written outreach for you to use. We do not guarantee interviews, job offers or any specific result. We are not acting as your recruiter, and you send any outreach messages yourself.
9. Disputes and payments
If you're unhappy with anything, please contact us first at dan@dan-chadwick.com and we'll work with you to resolve it. If a payment is disputed with your card provider, we will share our records of your purchase, your agreement to these terms and the work delivered.
10. Your legal rights
Nothing in these terms limits any rights you have under UAE consumer protection law that cannot be excluded.
11. Governing law
These terms are governed by the laws of the UAE as applied in the Emirate of Dubai, and the Dubai courts have jurisdiction.